| IF YOU HAVE ANY QUESTIONS, PLEASE ASK TO SPEAK TO A MANAGER BEFORE YOU
MAKE YOUR PURCHASE.
Dear GTM Shoppers,
We appreciate your shopping with GTM. In order to control costs and
bring you continued opportunities
for value; our Return of Merchandise Policy is as follows: All returns
of merchandise purchased at GTM Stores must be accompanied by a valid,
original receipt dated no longer than 30 days between the purchase date
and the return date. Only the actual purchase price subject to
verification will be refunded. Merchandise must be returned in the "as
sold" condition, with all parts, packaging, boxes, and tags included.
Additionally
Merchandise purchased at GTM stores by credit card may only be credited
back to the account the purchase was originally made with. Actual
purchase price, subject to verification will be credited.
Merchandise purchased by check may be refunded after 20 days from the
purchase date, sooner with written
verification of check clearance from the bank the check was written on.
Return transaction must be originated within 30 days of purchase date
and is subject to all other conditions of GTM's Return Merchandise
Policy.
Videos, CD'S, DVD's and Software may be returned unopened for verified
purchase price subject to all other conditions of GTM's Return of
Merchandise Policy. Open Videos, CD's, DVD's and Software accompanied by
original valid receipts may be exchanged for same titles if available.
Clothing and Shoes purchased at GTM Stores require original valid
receipts and must be presented in "as sold" condition. Swimwear and
undergarments of any kind are not returnable or exchangeable. All other
conditions of GTM Return of Merchandise Policy apply.
GTM Does Not Offer Store Credits
GTM management may, at its sole discretion, allow on an exception basis
exchange of merchandise at prior sale prices if purchase price is not
verifiable.
Any merchandise sold in "As Is" condition with "No Return" noted on the
receipt is not returnable.
Soiled and damaged product is not returnable. Requests for return
requires that customer information such as name and a phone number
provided. Picture identification may be required.
Thank You!
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