How often do you run coupons?

We have a new coupon starting every Wednesday on our website. Coupon items will vary from week to week.

Where can I get a coupon?

Just click on the "Online Coupon" link and print. We encourage you to bring a coupon with you as we do not have them available at the stores.

Where do you get your Merchandise from?

We receive merchandise from various sources including Big Box Retailers and Direct Vendors all over the United States.

How often do you receive merchandise in your stores?

Our Stores receive multiple deliveries of merchandise 5 days a week. There is new merchandise being stocked daily.

Does each store carry the same merchandise?

No, due to the variety of merchandise that is received at our Distribution Center, it is impossible to ensure that both stores will carry the same merchandise at all times. We encourage you to visit both stores to take full advantage of the great deals GTM has to offer.

Is there any way to check to see if you have an item in stock?

Yes, Customers are welcome to call our stores to do an item check.

I've seen an item in your store that I wanted to buy, but couldn't purchase it at that time. When I returned it was gone. Will you get another?

Some of the items you will see in our stores are one of a kind items that we may never receive again. If you see something in our stores that you would like to own, we encourage you to purchase it at that time. Merchandise sells quickly at GTM and there's no guarantee that when you return, the item will still be there.

I sometimes see boxed sets that are missing pieces. Why do you sell incomplete sets?

We feel that many of these items still have great value to our customers, even as an incomplete set. Usually this merchandise will be marked down to account for the missing pieces.

If I purchase a large item that will not fit in my vehicle, can I come back and pick it up at a later time?

GTM will hold a purchased item for a maximum of 72 hours. Parking Lot Sale weekends the hold time is only 3 hours.

Can you help me load a large item into my vehicle?

We can help load a large item onto your vehicle if staffing permits, but because of liability issues we cannot tie down merchandise on a vehicle or load merchandise that my cause damage to the vehicle.

What is GTM's refund Policy?

Our complete refund policy can be found on the Customer Service link located at the bottom of this page and at each store location. We encourage you to stop by the Customer Service Desk at the front of the store before you make your purchase if you have any questions about this policy.

What credit cards do you take?

Visa, Master Card and Discover Card

Who do I talk to if I have an issue?

You can call or stop by one of our stores and ask for the Store Manager or an Assistant Manager and they will be happy to assist you.